I spent months researching built-in grills before calling Great Grills. Mike walked me through every option in my price range without any pressure. The Blaze 32-inch I ended up with is an absolute beast — even heat across all four burners, rock-solid construction, and it looks incredible in my outdoor kitchen. The price was hundreds less than anywhere else I found. Couldn't be happier.
Blaze 32" 4-Burner Built-In Gas GrillVerified
DF
Derek Fontaine
Baton Rouge, LA
Outstanding customer service from start to finish
From the first phone call to delivery, Great Grills was exceptional. I had a ton of questions about Cal Flame vs Blaze and Mike spent nearly 45 minutes on the phone helping me understand the differences. No sales pressure, just honest advice. Ordered the Cal Flame P4 and it arrived well-packaged and on time. The grill itself is phenomenal — restaurant-quality results every weekend.
Cal Flame P4 Built-In Gas GrillVerified
PN
Patricia Nguyen
San Diego, CA
Best prices online, period
I checked every major online retailer before landing on Great Grills. Not only did they have the best price on my Viking grill, but when I called with questions the service was genuinely impressive. They know their products inside and out. The grill arrived on a freight pallet, well-secured, and was exactly as described. My outdoor kitchen is finally complete and I owe a lot of that to this team.
Viking 5 Series 36" Built-In Gas GrillVerified
RC
Robert Castillo
Austin, TX
Contractor pricing saved my client thousands
I'm a landscape contractor and I've been buying through Great Grills for two years now. The trade pricing is real and the savings are significant — I've passed those savings on to my clients and it's helped me win more bids. Mike is always responsive and the products are always exactly what's ordered. I won't go anywhere else for outdoor kitchen equipment.
Multiple — contractor accountVerified
TM
Tony Marchetti
Scottsdale, AZ
Freight issue
Great grill, minor freight damage — Great Grills made it right
The Cal Flame G4 itself is an outstanding grill and the price from Great Grills was unbeatable. Unfortunately one of the side panels arrived with a small dent from the freight carrier. I called Great Grills and Mike handled it immediately — filed the freight claim on my behalf and had a replacement panel shipped within a week. The way they handled the issue actually impressed me more than if nothing had gone wrong. Great customer service.
Cal Flame G4 Built-In Gas GrillVerified
MT
Michelle Tran
Tampa, FL
Smoker grill exceeded every expectation
I was skeptical about buying a high-end smoker online but Great Grills made it easy. The product descriptions are accurate, the pricing is unbeatable, and when I had a question about BTU output Mike called me back within the hour. The Primo ceramic smoker I ordered is absolutely incredible — I've done briskets, ribs, and whole chickens and every single one has been the best I've ever made.
Primo Oval XL Ceramic Smoker GrillVerified
TB
Thomas Bergman
Phoenix, AZ
Saved $1,200 on my outdoor kitchen build
I was building a full outdoor kitchen and needed a grill, side burner, and refrigerator. Great Grills had all three brands I wanted at prices I couldn't find anywhere else. Mike helped me make sure everything would fit my island dimensions before I ordered. Everything arrived on schedule and the installation went perfectly. My backyard is now the neighborhood gathering spot.
Blaze Grill + Side Burner + Outdoor RefrigeratorVerified
AM
Angela Morrison
Atlanta, GA
Honest advice, no upselling
I called expecting a pushy sales experience and got the complete opposite. Mike actually talked me out of a more expensive grill because it had features I didn't need. He recommended a Blaze LTE that was $600 less and said it would serve me better. He was right. The grill is perfect for my family and I appreciate that he put my needs first. That kind of integrity is rare.
Blaze LTE 32" Built-In Gas GrillVerified
KO
Kevin Okafor
Dallas, TX
Quality that justifies every penny
I've owned three grills over the years — two big-box store models and now my Blaze built-in from Great Grills. The difference in quality is night and day. Heavy-gauge stainless, solid grates, consistent heat. And the price from Great Grills was still less than what the local dealer wanted. This grill will last decades. Best purchase I've made for my home.
Blaze 36" 4-Burner Built-In Gas GrillVerified
LS
Laura Simmons
Las Vegas, NV
Fast shipping, perfect condition
Ordered a Cal Flame G4 on a Tuesday and it was on my doorstep by Friday. Arrived on a freight pallet, fully secured, zero damage. The grill itself is gorgeous — brushed stainless with a beautiful finish. My outdoor kitchen looks like something out of a magazine. Great Grills had the best price I found after checking six different sites. Will absolutely order again.
Cal Flame G4 Built-In Gas GrillVerified
HB
Heather Blackwell
Tempe, AZ
Freight issue
Excellent product and service — one shipping hiccup handled perfectly
My Blaze grill arrived with a cracked igniter housing — clearly happened in transit. I was frustrated but called Great Grills and the response was immediate. Mike apologized, sent a replacement part overnight, and followed up to make sure it arrived. The grill itself is phenomenal and the customer service recovery was genuinely impressive. Great Grills took care of the issue without any hassle.
Blaze LTE 32" Built-In Gas GrillVerified
BH
Brian Holloway
Orlando, FL
Mike knows his products better than anyone
I called with a very specific question about BTU output and infrared burner compatibility and Mike answered everything without hesitation. He clearly uses and knows these products personally. I ended up ordering a Viking 5 Series and it's been flawless for four months. The sear I get on steaks is unreal. Great Grills has earned a customer for life.
Viking 5 Series 42" Built-In Gas GrillVerified
SR
Stephanie Reyes
Albuquerque, NM
Outdoor pizza oven is a game changer
I bought the Blaze outdoor pizza oven and it has completely changed how we entertain. 700-degree cooking in under 15 minutes, perfect crust every time. Great Grills had it for $300 less than the manufacturer's site and Mike helped me choose between LP and NG based on my setup. Delivery was smooth and the product is everything I hoped for.
Blaze LTE Built-In Outdoor Pizza OvenVerified
CW
Charles Whitmore
Tucson, AZ
Repeat customer — third purchase and counting
This is my third order from Great Grills. Started with a built-in grill two years ago, added a side burner last year, and just picked up an outdoor refrigerator. Every experience has been the same: great prices, knowledgeable staff, and products that arrive in perfect condition. I recommend Great Grills to everyone who asks about my outdoor kitchen.
Blaze 24" Outdoor RefrigeratorVerified
DF
Donna Fitzgerald
Sacramento, CA
Exactly what I needed at a price I could afford
I had a strict budget for my outdoor kitchen and Great Grills helped me get the most out of every dollar. Mike suggested a Cal Flame G3 that fit my space and budget perfectly. The grill performs beautifully — even heat, easy ignition, and it looks premium. I've had guests ask what brand it is and they're always surprised at the price I paid.
Cal Flame G3 Built-In Gas GrillVerified
RS
Raymond Schultz
Chandler, AZ
Freight issue
Viking grill is incredible — freight carrier bent a grate
The Viking 5 Series is everything I hoped for — powerful, beautiful, and built to last. One cooking grate arrived bent, which was clearly a freight issue. I contacted Great Grills and they handled it completely — no back and forth, no blame game, just a replacement grate shipped immediately. Mike was professional and apologetic even though it wasn't their fault. That's how you build customer loyalty.
Viking 5 Series 42" Built-In Gas GrillVerified
MW
Marcus Webb
Charlotte, NC
Professional-grade results at home
I'm a chef by trade and I have high standards for cooking equipment. The Twin Eagles pellet grill I ordered from Great Grills meets every one of them. Precise temperature control, excellent smoke output, and built to last. Great Grills had it for significantly less than any local dealer and the buying experience was genuinely pleasant. Highly recommend to anyone serious about outdoor cooking.
Twin Eagles Pellet Built-In GrillVerified
NP
Nancy Patel
Chandler, AZ
Transformed our backyard entertaining
We built a full outdoor kitchen this spring and Great Grills supplied the grill, side burner, and warming drawer. Mike helped us plan the layout and made sure all the cutout dimensions were correct before we ordered. Everything fit perfectly and the quality is stunning. Our backyard has become the family gathering place and we couldn't be more thrilled.
Blaze Grill + Side Burner + Warming DrawerVerified
GT
Gary Thornton
Plano, TX
Unbeatable combination of price and service
I've bought from big-name online retailers and nothing compares to the personal service at Great Grills. You're talking to someone who actually knows the products, not a call center reading from a script. The price on my Blaze 4-burner was $450 less than the next best offer I found. Grill arrived on time, no issues, and it's been performing perfectly for three months.
Blaze 32" 4-Burner Built-In Gas GrillVerified
CJ
Carolyn Jennings
Tempe, AZ
Smoker grill is worth every penny
After years of using a basic charcoal grill I finally invested in a real smoker from Great Grills. The Primo oval I ordered is a completely different experience — precise temperature control, incredible smoke flavor, and built like a tank. Mike helped me choose between models and was patient with all my beginner questions. The savings vs. local pricing made the decision easy.
Primo Oval Large Ceramic SmokerVerified
MG
Melissa Garza
Irving, TX
Freight issue
Great Grills went above and beyond on a shipping issue
My Primo smoker arrived with a small chip on the ceramic exterior — freight damage. I was worried about how it would be handled but Great Grills exceeded my expectations. Mike personally called the freight carrier, filed the claim, and arranged for a replacement unit. It took about 10 days but I ended up with a perfect smoker and a company I completely trust. Would absolutely buy from them again.
Primo Oval XL Ceramic SmokerVerified
SL
Steven Larkin
Riverside, CA
Great Grills is the real deal
I was a little nervous ordering a $3,000 grill online but Great Grills made the whole process easy. Mike answered my calls, responded to emails quickly, and the grill arrived exactly as described. The Cal Flame P4 is an absolute workhorse — I've cooked for groups of 30 and it handles everything effortlessly. The value compared to what local dealers charge is remarkable.
Cal Flame P4 Built-In Gas GrillVerified
JC
Jennifer Caldwell
Gilbert, AZ
Five stars isn't enough
I've been cooking on my new Blaze grill for two months and I'm still amazed at the quality. The sear marks, the even heat distribution, the solid feel of every component — this is a premium product. And Great Grills had it for less than I expected to pay. Mike was fantastic throughout the process. If you're on the fence, just call them. You'll be glad you did.
Blaze 36" 4-Burner Built-In Gas GrillVerified
PH
Paul Hendricks
Mesa, AZ
Contractor discount is legitimate and substantial
As a general contractor I've worked with a lot of suppliers. Great Grills stands out for their trade pricing and their product knowledge. I've placed four orders this year for client projects and every single one has gone smoothly. Products arrive on time, in perfect condition, and the savings I pass on to clients have helped me close deals. This is a genuine business partnership.
Multiple — contractor accountVerified
RO
Rachel Owens
Peoria, AZ
Outdoor kitchen dreams finally realized
I've been planning my outdoor kitchen for three years and Great Grills helped me finally pull the trigger. Mike helped me understand what I actually needed vs. what was overkill for my cooking style. I ended up with a Blaze LTE that's perfect for my family. The price was incredible and the grill has performed flawlessly since day one. Worth every penny.
Blaze LTE 36" Built-In Gas GrillVerified
CH
Craig Hoffman
Tucson, AZ
Defect resolved
Minor defect resolved quickly — outstanding follow-through
One of the burner tubes on my Cal Flame P5 had a small manufacturing defect — it wasn't seating properly. I called Great Grills expecting a runaround and instead got Mike on the phone who knew exactly what the issue was and had a replacement part on the way the same day. The grill has been perfect ever since. Great Grills took care of the issue and provided great customer service throughout.
Cal Flame P5 Built-In Gas GrillVerified
DM
David Morales
San Antonio, TX
Exactly as described, better than expected
The Viking 5 Series grill I ordered from Great Grills is exactly what the product page described — and then some. The build quality is exceptional, the burners are powerful and even, and the stainless finish is stunning. Mike was helpful and responsive throughout. The price was the best I found anywhere online. I've already recommended Great Grills to three neighbors.
Viking 5 Series 36" Built-In Gas GrillVerified
LC
Lisa Chambers
Fresno, CA
Refreshingly honest buying experience
I called three different online retailers before calling Great Grills. The difference was immediate — Mike actually listened to what I needed and gave me honest recommendations. He told me one model I was considering had a longer lead time and suggested an alternative that was actually better for my use case. That kind of transparency is rare. The grill is fantastic and I'm a loyal customer now.
Cal Flame G5 Built-In Gas GrillVerified
FD
Frank Deluca
Glendale, AZ
Best investment I've made in my home
I've spent a lot on home improvements over the years and my Blaze built-in grill from Great Grills ranks among the best investments. The quality is exceptional, the cooking performance is outstanding, and the price I paid was significantly below what local dealers quoted. Mike made the buying process easy and enjoyable. My outdoor kitchen is now the highlight of my home.
Blaze 32" 4-Burner Built-In Gas GrillVerified
AN
Amber Nguyen
Anaheim, CA
Freight issue
Freight damage handled professionally
The Blaze 36-inch I ordered arrived with a dented corner on the main body — freight carrier clearly dropped it. I was disappointed but called Great Grills right away. Mike was sympathetic and efficient — he had a replacement unit arranged within 48 hours and the second delivery was perfect. The grill is absolutely beautiful and performs amazingly. Great Grills took care of the issue without question.
Blaze 36" 4-Burner Built-In Gas GrillVerified
WK
Walter Kim
Glendale, CA
Saved $700 and got better service than a showroom
I visited three showrooms before finding Great Grills online. Not only was the price $700 less than the best showroom quote, but the product knowledge on the phone was better than anything I experienced in person. Mike knew every spec, every comparison point, and helped me make a confident decision. The Blaze LTE arrived in perfect condition and has been outstanding.
Blaze LTE 36" Built-In Gas GrillVerified
DF
Diane Foster
Peoria, IL
Worth every dollar — and I saved hundreds
I was hesitant to spend this much on a grill but Great Grills made the value undeniable. The price was the best I found after weeks of research, and the buying experience was genuinely enjoyable. Mike was patient, knowledgeable, and never pushy. My Cal Flame G5 has been cooking beautifully for two months. I tell everyone who asks about my outdoor kitchen to call Great Grills first.
Cal Flame G5 Built-In Gas GrillVerified
ES
Eric Sandoval
El Paso, TX
Pellet grill is a revelation
I switched from charcoal to the Twin Eagles pellet grill and I'm never going back. The set-it-and-forget-it temperature control is incredible and the smoke flavor is authentic. Great Grills had the best price I found and Mike helped me decide between the built-in and freestanding models based on my setup. Delivery was smooth and the grill has been flawless. Absolutely love it.
Twin Eagles Pellet Freestanding GrillVerified
CB
Connie Barker
Mesa, AZ
Great Grills is my first call for anything outdoor kitchen
I've now purchased a grill, an outdoor refrigerator, and a side burner from Great Grills over the past 18 months. Every experience has been excellent — competitive pricing, fast shipping, and Mike always picks up the phone. The quality of the products is outstanding and I've never had a single issue. If you're building or upgrading an outdoor kitchen, start here.
Multiple purchasesVerified
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Call Mike at Great Grills for the best price on premium outdoor grills — no pressure, just honest advice and unbeatable value.
